System Requirements

Multiple Interfaces

Provides versatile on demand support anytime, anywhere.

 Via desktop viewer

 Via web interface

Security

All data is transferred using 128-bit RC4 / SSL encryption to keep communication between you and your customer’s computer secure.

Instant file / folder transfer*

Easy transfer of files between your computer and that of your customer - even from mapped drives.

Print*

Take a print from your customer's computer to a printer at your end 
(available with Windows 7, Windows Server 2008 (32-bit), Vista (32-bit), XP, 2003 and 2000 servers).

Customize

Incorporate the pin code entry directly on your company's website
(or use www.remotepc.com).

Reports

Detailed records and history of the remote support sessions makes monitoring simple.

Chat

Interact with your customers over live chat.

Reboot

Reboot your customer's computer and continue with the support session.

Administrative tasks

Handle administrative tasks on your customer's computer.

Clipboard

Two-way clipboard makes it possible to copy and paste information quickly.